• Privacy Policy

    Updated: May 23, 2020

    1. E-Ticketify Privacy Policy

    This policy explains what information we collect when you use e-ticketify sites, services, mobile applications, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is not just to comply with privacy law. It’s to earn your trust.
    Information We Collect & How We Use It

    E-Ticketify supports google ads and analytics and some data we collect data may be used to directly advertise to you. Also, the tracking we do at E-Ticketify is to make our product work as well as possible. This includes basic product functions like allowing our SEO to work and key features like personalizing what posts you see based on what we think you’ll like. So, to give you the best possible experience in using E-Ticketify, we collect information from your interactions with our Services. Some of this information, you actively tell us (such as your email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using E-Ticketify, such as what pages you view (including how much of a given page and for how long) and your use of product features (like events you booked, highlights, likes, and comments). This information includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information (how you got to a particular page).

    • fight spam and other forms of abuse
    • generate aggregate, non-identifying information about how people use the Services
    Information Disclosure

    E-Ticketify won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you to a third-party.

    Public Data

    Search engines may index your E-Ticketify user profile page, public interactions (such as claps or highlights), and post pages, such that people may find these pages when searching against your name on services like Google or Bing. Users may also share links to your content on social media platforms such as Facebook, Instagram, WhatsApp or Twitter.

    Data Storage

    E-Ticketify uses third-party vendors and hosting partners, such as Bluehost, for hardware, software, networking, storage, and related technology we need to run E-Ticketify. We maintain two types of logs: server logs and event logs. By using the Services, you authorize E-Ticketify to transfer, store, and use your information in Canada and any other country where we operate.

    Third-Party Embeds

    Some of the content that you see displayed on E-Ticketify is not hosted by E-Ticketify. These “embeds” are hosted by a third-party and embedded in a E-Ticketify page, so that it appears to be part of that page. For example: YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code snippets, or Scribd documents that appear within a E-Ticketify post. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a E-Ticketify post page with a YouTube video embedded in it, that video appears because of a pointer to files hosted by YouTube, and in turn YouTube receives data about your activity, such as your IP address and how much of the video you watch).

    Tracking & Cookies

    We use browser cookies and similar technologies to recognize you when you return to our Services. We use them in various ways, for example, to log you in, remember your preferences (such as default language), evaluate email effectiveness, allow our paywall and meter to function, and personalize content and other services. Without cookies, our metered paywall would not work, so they are necessary to E-Ticketify's basic functionality.

    Modifying Or Deleting Your Personal Information

    If you have an E-Ticketify account, you can access, modify or export your personal information, or delete your account by sending us a request through the completion of our contact form.

    Data Security

    We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. However, no data transmission over the Internet is 100% secure, so we can’t guarantee security. You use the Service at your own risk, and you’re responsible for taking reasonable measures to secure your account.

    Business Transfers

    If we’re involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we’ll notify you in advance so you can opt-out of any such new policy by deleting your account before transfer.

    Email From E-Ticketify

    Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt-out of this type of “transactional” email (unless you delete your account). But, you can opt-out of non-administrative emails such as digests, newsletters, and activity notifications by completing a contact form.

    Changes To This Policy

    E-Ticketify may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always be here and we will archive former versions of the policy.


    We welcome feedback about this policy at privacy@e-ticketify.com.


    2. Data Protection Statement For European Union Users

    Description Of Processing Activity

    E-Ticketify collects and stores personal information about its users to customize their reading experience and enable personalized distribution of content. It shares minimal data with its service providers.

    Purposes Of Processing
    • Provide, test, promote, and improve the Services
    • Gather usage statistics of services
    • Provide customized reading experience
    • Publish and distribute user-generated content
    • Provide access to paid content
    • Pay authors in Partnership Program for certain content
    • Fight spam, fraud, and other abuse of services
    Legal Bases

    In order to provide the Services, E-Ticketify collects and stores personal data about its users to fulfil its contractual obligations to users as described in our Terms of Service and to Members as described on our website.

    Public Nature Of Personal Data

    Logged-in users may choose to interact publicly with the Services in the form of commenting on a post, highlighting parts of a post, following other user accounts, sharing links on connected social media accounts, or writing original posts. Where such personal data may reveal special category protected data, it is processed on the basis that it is manifestly made public by the user. Additional information on the potential consequences of such processing can be found below. If you do not agree with this public usage, do not create an account or use these features of the Services.

    Categories Of Personal Data Collected

    Logged out users:

    • IP address
    • Browser information
    • DNT status
    • Display name
    • Bio
    • Avatar image
    • Email address (non-public)
    • Session activity (security)
    • Linked social media accounts (optional)
    • IP address
    • Browser information
    • Reading history (on Medium Services only)
    • Meta-data about URLs saved by using the optional feature Save to Medium
    • Network interactions (recommends, follows, etc.)
    • Posts, responses, or series published by user
    • Events created
    • Events booked
    • Business information, if applicable
    Categories Of Recipients

    E-Ticketify shares minimal personal data with third-party processors in order to provide the Services. These processors offer at least the same level of data protection as that set out in this statement. This includes the following categories of recipients:

    • Security
    • Analytics
    • Communication & Support
    • Payment Processors
    Payment Processors

    E-Ticketify provides Services in conjunction with several payment processors, including Stripe, PayPal, Google Play, and Apple Pay, through which users may pay for Events or receive payment based on participation in our Partner program. Those companies acting as payment processors may collect and store personal data related to your billing information and history in order to provide their services and may collect and store personal data and business data to prevent fraud and other abuse.

    Use Of Algorithms To Personalize User Experience

    E-Ticketify collects and stores personal data about its users to customize their reading experience by displaying content tailored to the preferences and interests indicated by the users (including through their reading history and Services interactions). This does not constitute automated decision-making as that phrase is used in the GDPR because it does not produce any legal effects or similarly significant effects for users. E-Ticketify also moderates content for the purposes of fighting and preventing spam, fraud, and other forms of abuse, and may rely on algorithms as part of doing so.

    Potential Consequences Of Processing

    By creating and using an account on E-Ticketify, users may make certain personal data about themselves public and accessible to others on their profile and through network interactions. This may in some cases constitute special category protected data which is considered manifestly made public by the user.

    Cross-Border Transfers

    E-Ticketify is hosted with a dedicated server. By using the Services, you authorize E-Ticketify to transfer, store, and use your information in Canada and any other country where we operate. Where your data is disclosed to our processors, it is subject by contract to at least the same level of data protection as that set out in this statement.


    E-Ticketify retains personal data associated with your account for the lifetime of your account. If you would like to delete your personal information, you can delete your account at any time. Deleted account profile pages will yield an error 404 “file not found” page, immediately upon initiating deletion, and will become unrecoverable in our system after a period of fourteen days. It may take several additional days for your personal data to be de-indexed from search engines, depending on those search engines’ practices, over which E-Ticketify may have limited or no control.

    Rights Of Data Subjects
    1. If you sign up for an E-Ticketify account, you may at any time request an export of your personal information from the profile page.
    2. You may correct information associated with your account from the profile page.
    3. You may withdraw consent by deleting your account at any time by contacting us, which will erase your personal information completely within 14 days (except to the extent E-Ticketify is prevented by law from deleting your information).
    4. You may object at any time to the use of your personal data by contacting privacy@e-ticketify.com. If your complaint relates to alleged misuse of your personal data by a third party, it may result in the suspension of that event/post or account in keeping with relevant law, public interest, our contractual obligations, and the rights of expression and access to information of others.
    5. Under EU law you have the right to lodge a complaint regarding the processing of your personal data by E-Ticketify with the dedicated Supervisory Authority of your EU member state.
    Subject Access Requests

    For security and account ownership verification reasons, we process Subject Access Requests and account deletion requests from the account holder only. We are unable to process requests made by third-party services.

    Contact Information

    If you have any questions about this Privacy Policy, you can contact us at privacy@e-ticketify.com.

    3. Consumer Privacy For California Users

    If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and other applicable California state privacy laws. Beginning January 1, 2020, the CCPA gives you certain rights with respect to the processing of your personal data (known as “personal information,” as described in the CCPA).

    Right To Know Request

    Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months, and ask that we provide you with the following information:

    1. Categories of sources from which we collect personal information.
    2. Purposes for collecting, using, or selling personal information.
    3. Categories of third parties with which we share personal information.
    4. Categories of personal information disclosed about you for a business purpose.
    5. If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.

    Right To Delete Request

    Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions. You may exercise your right to delete if you have an e-ticketify account by going to your profile page scrolling down to ‘Delete account’ and click on ‘Delete account.’ You may also email us at privacy@e-ticketify.com.

    Household Requests

    We do not knowingly collect household data. If all the members of a household make a Right to Know or Right to Delete request, we will respond as if the requests are individual requests.

    General Requests Under CCPA

    If you do not have a Medium account, we will not have enough information about you to verify your Right to Know and Right to Delete requests since we do not keep sufficient information to reidentify and link you to a prior visit to Medium. You may make a verifiable consumer request related to your personal information twice per 12-month period. We will not discriminate against you for exercising any of your rights under the CCPA.

    Requests Made Through Agents

    You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

    Disclosures Of Personal Information For A Business Purpose

    In the last 12 months, E-Ticketify has disclosed certain data from the following categories of personal information to the categories of recipients listed above in the ‘Categories of Recipients’ for one or more business purposes:

    • Display name
    • Avatar image
    • Email address (non-public)
    • Business information, if applicable

    No Sale Of Personal Information

    Under the CCPA, a “sale” means providing to a third party personal information for valuable consideration. E-Ticketify only has limited affiliation with google ads on our platform, we don’t collect data to facilitate nor enable third parties to advertise directly to you. At this time and pending final regulations and guidance interpreting the CCPA, we don’t believe any of our data practices constitute a “sale” under the CCPA.

    Contact Us

    You may contact us by emailing us at privacy@e-ticketify.com.